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DIRK ROSSOUW || NCAG ASSESSOR – BLOEMFONTEIN

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DIRK ROSSOUW || NCAG ASSESSOR
Address:
Bloemfontein, Free State, South Africa, Free State, South Africa
Description:

DIRK
ROSSOUW
Admin Manager
PROFILE
I am an experienced motor vehicle
assessor with 17 years experience in
the motor insurance industry.
During my time as an assessor I gained
significant experience with claims
assessments, claims auditing and
external risk management.
I am a highly motivated and
hardworking team player ready to
accept new challenges.
CONTACT
PHONE:
+27 83 457 5758
EMAIL:
777dcrfs@gmail.com
WORK EXPERIENCE
Civic Motors [Manager]
2015 - 2016
Duties included managing filing station and Select Store.
Ensuring that sufficient stock is available.
Managing attendants and cashiers.
End of day reporting.
Santam [Motor Assessor]
2002 - 2014
Assess vehicles and manage claims.
Claim auditing.
Manage external risks.
Carmend Panelbeaters [Estimator]
1997 - 2002
Doing estimates.
Handing jobs to panelbeaters.
Final expectations and vehicle delivers.
.
SKILLS
Assessor Expert
Admin Manager Advanced
Claims auditing Advanced
Risk Management Advanced
Client service delivery &
Expectation management
Advanced
Profile During my time as a vehicle assessor I have built up significant
experience in assessing vehicle damage, claim management
and claim auditing.
An important part of the business was liaising with stakeholders
and clients, enforcing company policies and procedures and
ensuring that risks were manage accordingly.
I am comfortable managing people and processes and always
on the lookout for a new challenge. I am a goal driven team
player with a determination to drive and good customer
experience and excellent service delivery.
Key skills • Manage motor claims
• Hard working with the ability to work under pressure and to
meet deadlines
• Liaising with stakeholders and clients
• Determining quantum and merits of claims
• Managing costs
• Enforcing policies and procedures
• Claim auditing
• Managing external risks
Computer
Skills
• Aubuntex
• Al relevant Motor Courses
• MS Office
• Various bespoke Santam software applications.

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